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What We Do

HOSPITALITY ACADEMY

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More Information

  • We provide a range of training & workshops for independent hotels and restaurants.
  • All trainers are international and seasoned hotel management experts.
  • Training is offered per 1-5 days sessions, on-site at client hotels or restaurants.

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Strategic Management Training

  • EMPLOYER BRANDING – How to attract and retain the best available Talent at your hotel or restaurant? We help you to implement strategic Human Resources Management, to optimise the Organisation, FTE & Payroll Planning, and Training & Development, with the objective to improve top and bottom-line results.
  • GDPR IN THE WORKPLACE – GDPR stands for the EU “General Data Protection Regulation” and is a legal requirement for any business in the EU, or when doing business with a Client in the EU.

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  • IMPROVE BUSINESS INSIGHT –  Start applying the Uniformed System of Accounts for the Lodging Industry, to get the real picture where your business stands today so that you can make strategic and effective decisions based on facts and numbers.
  • TO BRAND, OR NOT TO BRAND; THAT IS THE QUESTION –  How to deal with management and/or franchise agreements? How to make sure a brand will improve top and bottom-line results, and lead to an improved valuation of your asset (hotel or restaurant).

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Sales & Marketing and Revenue Management

  • SITE INSPECTIONS - Powerful first impressions
  • MODERN SALES - Sales in a connected world
  • M.I.C.E. - Catch the MICE-business

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  • INTRODUCTION TO REVENUE MANAGEMENT - Methods to optimise revenue and occupancy
  • ADVANCED REVENUE MANAGEMENT - Revenue Management for experts
  • ONLINE DISTRIBUTION - Doing business online technology & training
  • E-COMMERCE AND DIGITAL - Driving business thru e-commerce & digital

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Hotel Operations

Rooms Division:

  • FRONT OFFICE - Operational training for the Front Desk
  • RESERVATIONS - Operational training on how to handle inquiries and reservations
  • CONNECT WITH YOUR GUESTS - Operational training on how to convert first-time guests into return customers

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Food & Beverage:

  • SUGGESTIVE SELLING IN A RESTAURANT - Operational training how to communicate with guests and the art of up-selling
  • KITCHEN ECONOMICS - Operational training on how to operate a profitable kitchen
  • MANAGEMENT OF FOOD AND BEVERAGE in a HOTEL - Operational training how to transform F&B from a cost-department into a profit centre.

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Please, get in touch with us for more information

Gransier & Associates is a Business Advisory firm based in Vienna, Austria. Please contact us today to discuss your needs and how we may assist you. Call us on +43-1-548-4381, or click here to contact us through this website. All inquiries are served on the basis of mutual confidentiality.